Calendar

Tickets

When:

August 23, 2017 @ 12:00 pm – 1:00 pm

2017-08-23T12:00:00-04:00

2017-08-23T13:00:00-04:00

Where:

Sanibel Harbour Marriott Resort & Spa
17260 Harbour Pointe Dr
Fort Myers, FL 33908
USA

Cost:

$149

Contact:

Event website

Speaking Events

consumer relations customer experience non-profit public speaking

At the Greater Fort Myers Chamber of Commerce’s 2017 Business Building Symposium, Samantha Scott, APR will participate in a panel discussion about how to create a culture of top-performing customer service along side John Greene, partner, Scott Fischer Enterprises. The pair will discuss their experiences as it relates to working with the Harley-Davidson brand, locally and around the country.

According to event organizers, the overall theme of the day is driving customer delight. Customer service is a means of creating a differentiated experience amongst a sea of commodity services.  Only an elite few brands have established cultures that exude the level of service that others admire.